Hi,
Check the below Notes as well
Note 362057 - Runtime error w/
collectv billing, text determinatn
Note 65987 - Performance problems when cancelling with VF11
Note 69880 - Runtime error TIME_OUT when you cancel
Since its PRD issue better to raise to SAP and get the correct SAP note for your version.
Regards, Sai Krishna.
Message was edited by: Kesari Sai Krishna Sabniveesu