Re: faulting module ole32.dll

Here is the note number 1583567 contain:

Symptom

If a user has an add-on running and they exit SAP Business one using the red x and or the file exit method, SAP Business One makes an entry in the windows event viewer log as follows:

Log Name: Application
Source: Application Error
Date: 17/08/2011 11:16:07 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AppSVRx64.bulk.local
Description:
Faulting application SAP Business One.exe, version 8.80.239.0, time stamp 0x4db89f47,
faulting module SAP Business One.exe, version 8.80.239.0, time stamp 0x4db89f47, exception
code 0xc0000005, fault offset 0x0056a0c0, process id 0x2850, application start time
0x01cc5bd143cbc403.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-08-17T01:16:07.000Z" />
<EventRecordID>39407</EventRecordID>
<Channel>Application</Channel>
<Computer>AppSVRx64.bulk.local</Computer>
<Security />
</System>
<EventData>
<Data>SAP Business One.exe</Data>
<Data>8.80.239.0</Data>
<Data>4db89f47</Data>
<Data>SAP Business One.exe</Data>
<Data>8.80.239.0</Data>
<Data>4db89f47</Data>
<Data>c0000005</Data>
<Data>0056a0c0</Data>
<Data>2850</Data>
<Data>01cc5bd143cbc403</Data>
</EventData>
</Event>

Cause

FVC

Solution

Correction of system behaviour is not feasible in the currently supported versions of SAP Business One. The error has been recorded and is a candidate to be fixed in a future version.

Header Data

References

This document refers to:

SAP Business One Notes

Validity